Otherwise please contact HP or peruse their community help site, which recently become overwhelmed with reports substantially identical to yours: HP Printer Setup, Software & Drivers.Īpple recommends that you do not install any software that came with the device or from the manufacturer's website. Repeat tomorrow, next week, or as often as necessary until you eventually decide to give up on HP and buy a printer / scanner / MFD from a company that actually knows what they're doing. If HP has not fixed it by now, check Software Update some other time. Check Software Update: How to update the software on your Mac - Apple Support. You need the complete, exact model designation including all its letters numbers prefixes and suffixes.
Please determine the model designation of the HP device you are you using.